Our Affiliates

AGEXPORT / Contact Center & BPO Commission - Guatemala

In 2007, with the support of the National Program for Competitiveness (PRONACOM) and the Guatemalan Exporters Association, leaders of the BPO industry in Guatemala founded the Contact Center and BPO cluster. The purpose of this cluster is to promote training, set industry standards and strengthen the region’s human capital with English knowledge.

For more information please visit: http://www.export.com.gt/Portal/Home.aspx?tabid=2028

 
Contact Center Alliance – El Salvador

The Call Center Alliance was founded at the end of 2009 by the leading call centers in the country, AMCHAM and PROESA (Salvadoran Agency for Investment Promotion). The call centers associated employ over 75% of the agents in the Salvadoran BPO industry.

 

  USAID - El Salvador

Since 1961, the United States Agency for International Development (USAID) has been the lead agency of the Government of the United States provides assistance to countries recovering from disaster, are struggling to escape poverty and implement democratic reforms. In El Salvador, USAID is funding the USAID Improving Access to Employment Program to match the demands of the private sector labor supply, which will result in benefits for thousands of workers.